Who operates this website
SYNC is the public brand used by Muhammad Faizan and the remote freelance team operating as Sync Digital from Islamabad, Pakistan. Sync Digital is not currently an incorporated company. The approved public location statement is: Based in Islamabad, Pakistan. Serving businesses worldwide.
Privacy contact: syncdigital.help@gmail.com. Backup administrative contact: faizanktanoli@gmail.com.
Information we collect
We collect information you choose to provide through enquiry, consultation and audit forms, such as your name, email address, contact preference, business information, goals, timing and budget range. We may also retain source and campaign information attached to an enquiry. Necessary technical records may include security, consent and delivery logs. Optional analytics are used only in line with your consent choice.
Why we use it
We use this information to review and respond to requests, deliver agreed services, maintain project and business records, protect the website, understand useful website journeys and meet applicable obligations. We do not send personal form-field contents to normal analytics.
Services that may process information
Approved website systems may include Cloudflare for hosting and security, Sanity for structured content, Resend for transactional email, CookieYes for consent choices, and Google Tag Manager and Google Analytics 4 for consented measurement. Each provider processes information under its own terms and may process it outside Pakistan. Advertising tags remain disabled unless separately approved.
Retention
General enquiries and audit requests are normally retained for up to 12 months after the last meaningful contact. Active client and project records may be retained for up to seven years where reasonably needed for contracts, accounts, disputes or applicable obligations. Marketing consent remains active until withdrawal or up to 24 months without meaningful engagement. Consent records may be kept for up to 24 months, technical and security logs for up to 90 days, and failed-submission records for up to 30 days. A record may be kept longer where reasonably required by law, an active agreement or a dispute.
Your choices and requests
You can ask to access, correct or delete information, object to or restrict certain uses, or withdraw optional marketing and analytics consent. Applicable rights depend on your location and the circumstances. Contact syncdigital.help@gmail.com. We may need to verify the request before acting.
Security and international use
SYNC uses proportionate access controls and approved service providers, but no internet service can promise absolute security. Because SYNC serves businesses worldwide and uses international technology providers, information may cross borders.
Updates and professional review
This policy describes the current operating model and systems. It should be reviewed when the business becomes formally registered, systems change or new legal requirements apply. A qualified legal reviewer may refine specific clauses without changing the facts stated here.